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Exeter City FC Fan Visual
Cutouts in the Capital!
Be in the crowd at the play-off final at Wembley Stadium.
Thanks for ordering your Grecian in the Ground cutout and supporting your football club while matches take place behind closed doors.
Orders for Wembley are closed now, but you can still order the cut-out for processing at a later stage, we will advise the next cut-off date soon.
Any orders placed after this time will be used if subsequent games are played behind closed doors next season.
Exeter City FC and FITC cannot take responsibility for any cutouts which may be damaged during a match.
Please note that due to the volume of orders, we are unable to place your visual in a specific seat.
Please ensure you have read our disclaimer details below.
All orders will be delivered directly to the club, not your home address.
Your delivery address is for reference purposes only and will not be shared with third parties
How to order your cutout:
Step 1. Make a purchase through Face In The Crowd Store (add a number of cut-outs to cart and follow checkout process)
Step 2. Take note of your Order ID (9-letter unique code), you will also receive it via email
Step 3. Go to faceinthecrowd.me website using your smartphone
Step 4. Select your Club and follow the instructions on the screen to take your photo within the cutout area
Step 5. Input your email address and the Order ID, tick the boxes to agree with Ts & Cs and press "Complete My Order"
Please note: if you purchased more than 1 cut-out, you will be able to use the App multiple times in the same fashion until you run out of "credits"
That is it! Simple, right?
Our automated software will remove the background from your photo and transfer the file over to be processed by our print partner. You will receive an email notification at every step of the process to keep you in the loop.
Please note: for iPhone users - if you are not prompted to access your camera or the screen appears blank, please go to Settings > Safari > Camera and change the setting to either Ask or Allow access.
If you are experiencing issues with the App or wish to send a photo of your loved ones, please use contact-us page below, attach your photo and quote the order ID. We are able to process these requests manually, however to ensure the best image quality we strongly recommend using the App.
The virtual fan will be printed and cut to shape. Our production partners use technology that is exclusive to the UK.
All products will be printed on the highest-grade 4mm corrugated polypropylene material. This material is designed to provide properties of longevity, is non-toxic and has fire retardant properties.
After it has been produced, the loyal visual fan will be delivered directly to the club and installed at the club's stadium.
Due to the nature of the installation process, we are unable to place the cut-outs in specific seats and cannot guarantee that family groups will be placed together.
The collection will be arranged on a future date and will be subject to government restrictions around social distancing.
We will provide more information about this when we are able to.
Although the cut-outs are made of robust material, they may incur damage whilst in the stands and we cannot take responsibility for this.
Please ensure you do not upload any inappropriate images. All images will be checked before installation and if your photo is deemed to be inappropriate it will not be installed and a refund will not be offered. Offensive and inappropriate images include nudity, offensive gestures, or people of notoriety.
In purchasing and uploading an image you are agreeing to GDPR consent that your image on the product may be used in further marketing activity and campaigns.
In the event of any dispute by placing your order you agree to the Club's liability to be no more than the original value of the product.